Common questions - Product issues

Product questions - Your FAQs answered

A selection of our frequently asked questions to clear up any concerns that you may have with our company.

Customer FAQs

How can I tell if you have a product in stock?

An 'in stock' icon will appear next to the product listing if it's in stock in the warehouse.

What are your delivery charges?

Standard Delivery - £3.95 3-7 working days or Super Delivery - £5.95 1-3 working days.

What is your returns policy?

Full details of our returns policy can be found on the Returns Procedure page.

Can I exchange a product for a different one?

If you are not 100% happy with a product you can exchange it for another.

In which ways can I contact Mini Moto Life?

Contacting Mini Moto Life couldn't be easy - simply phone us direct or fill out an enquiry form today.

Where can I find the details for each product?

Full technical specifications and details are located next to each product listing on the product page.

Am I entitled to a loyalty discount if I'm a regular customer?

The type of loyalty discount available on Mini Moto Life differs for each customer - contact Mini Moto Life to find out more.

Am I entitled to bulk order discounts?

If your total order value comes to more than £150 you will automatically receive a 10% discount and Express Delivery.